The S{k}ill Room
Series 2 Preview | Rising Through the STARS
This preview lays the foundation for a series that will focus on how the STARS model, originally applied to business evolution, can enhance customer relationship management. By recognizing relationship phases—growth, recovery, or crisis—professionals can strategically adapt engagement, build trust, and align internal teams. The series aims to deepen understanding, create a shared language, and refine strategic thinking for long-term customer success.
I began working with Chris while I was at Cisco. We worked on two RFP’s together.
Chris went above and beyond to make sure everything was perfect in the RFP’s. He worked long hours and responded to all my emails right away no matter what time it was. Since starting work at Dimension Data, Chris has taken it upon himself to set up meetings with me and make sure that I know what I am doing. In 3 months at Dimension Data, he has been the most helpful and instrumental person in my success. He has more knowledge of Dimension Data, sales best practices, the Colorado market, large company selling and so much more, than anyone else I have met at DD. If I ever switch to the customer side, I would want to work with Chris. If I ever start my own company, Chris would be my first sales hire. While I am at DD, I am thankful for Chris and will continue to pick his very smart brain.
KELLIE T.
Account Executive, Enterprise Software Sales
